This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

When I download a jpg picture to Photoshop Elements Editor the file is stored in Documents & Settings/My Name/Local Settings/Temp but I cannot find this location on my computer.

  • 2 vastausta
  • 18 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Bobnbl

more options

The pictures are attached to e-mail messages. I can get as far as Documents and Settings and my name but there is no Local Settings folder shown. Using MS search with the name of the file gives nothing. I use Windows XP and Mozilla Firefox. The file appears in Photoshop Elements and I can save it as a psd file but I cannot find either the jpg or the psd files to move them into My Pictures.

The pictures are attached to e-mail messages. I can get as far as Documents and Settings and my name but there is no Local Settings folder shown. Using MS search with the name of the file gives nothing. I use Windows XP and Mozilla Firefox. The file appears in Photoshop Elements and I can save it as a psd file but I cannot find either the jpg or the psd files to move them into My Pictures.

Valittu ratkaisu

The Local Settings folder is a hidden folder.

(1) If the file appears in the Downloads manager (Tools menu or Ctrl+j), you can right-click it and use Open Containing Folder to get directly to it.

(2) To be able to see hidden folders on Windows XP in general, try this:

Open My Computer or Windows Explorer

Tools > Folder Options > View tab

Scroll down and look for the checkbox regarding hidden files and folders and unhide them.

Hopefully this will resolve the issue. Any luck?

(3) By the way, you may be able to save the images from the email message to a more convenient location by right-clicking the links and using Save Link As. (Before you open them for editing.)

Lue tämä vastaus kontekstissaan 👍 3

Kaikki vastaukset (2)

more options

Valittu ratkaisu

The Local Settings folder is a hidden folder.

(1) If the file appears in the Downloads manager (Tools menu or Ctrl+j), you can right-click it and use Open Containing Folder to get directly to it.

(2) To be able to see hidden folders on Windows XP in general, try this:

Open My Computer or Windows Explorer

Tools > Folder Options > View tab

Scroll down and look for the checkbox regarding hidden files and folders and unhide them.

Hopefully this will resolve the issue. Any luck?

(3) By the way, you may be able to save the images from the email message to a more convenient location by right-clicking the links and using Save Link As. (Before you open them for editing.)

Muokattu , muokkaaja jscher2000 - Support Volunteer

more options

Problem solved. Thank you so much!