Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I have a site I use that's not ready for V4. how can I load a copy of 3.6? I already have v4 working for ewveryone else.

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja karenandsteveg

karenandsteveg
karenandsteveg
more options

I do work for a company with a site, www.cybershoppersonline.com. It has cautioned it's users that they need to make changes before we can use Firefox V4 and that results may be unpredictable The recommend using firefox 3.6. Note: they also caution against IE V8 and V9.

All I'm asking for is directions on how to install V3.6. any hints are greatly appreciated.

I do work for a company with a site, www.cybershoppersonline.com. It has cautioned it's users that they need to make changes before we can use Firefox V4 and that results may be unpredictable The recommend using firefox 3.6. Note: they also caution against IE V8 and V9. All I'm asking for is directions on how to install V3.6. any hints are greatly appreciated.

Kaikki vastaukset (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

They don't even support IE8 yet? That's been out for two years already.

Anyway, here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

karenandsteveg
karenandsteveg Kysymyksen kysyjä
more options

Thank you very much !!! I've successfully completed the 3.6.17 install by following your instructions. Perfect !!! It seems to be working just fine.

As for IE8 you are certainly right. That's the reason I installed Firefox in the first place. I should have know better than upgrading to 4.0 though it works great for everyone else I access. Thanks again, you're a life saver.

Steve Gilman