This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can't import previous profiles into new firefox installation, and your instructions are vague , hard to follow and suck.

  • 1 vastaus
  • 3 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja the-edmeister

bman55
bman55
more options

A new computer. I copied my previous Firefox profile onto an external HD , under folder [ Firefox] and this folder contains two files. This was painstakingly done according to your instructions on how to save your profile. I have now downloaded a new Firefox application and cannot accomplish the task of importing my old profile. How can I copy to a new installation when instructions say your Firefox browser must be closed when you paste the old profile into the new installation!!!! You make it simple to import IE bookmarks, yet it is very confusing to import a previous saved profile.

A new computer. I copied my previous Firefox profile onto an external HD , under folder [ Firefox] and this folder contains two files. This was painstakingly done according to your instructions on how to save your profile. I have now downloaded a new Firefox application and cannot accomplish the task of importing my old profile. How can I copy to a new installation when instructions say your Firefox browser must be closed when you paste the old profile into the new installation!!!! You make it simple to import IE bookmarks, yet it is very confusing to import a previous saved profile.

Kaikki vastaukset (1)

the-edmeister
the-edmeister
  • Moderator
more options

A Profile folder contains far more than 2 files.
What are the names of those two files in that folder?

Exactly where did you save those files from - the file path?
There's 3 different file paths when a "Firefox" folder can be found.
Program Files, App Data, & Local Settings

Muokattu , muokkaaja the-edmeister