This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

On new version of Yahoo Beta, can't download pictures that come in text area of e-mails--it works in Safari.

  • 1 vastaus
  • 12 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja Hasan

more options

Ever since I started on the new version of Yahoo, called Yahoo Beta, a couple of months ago, the only way I can get photos that come in the text area is to either use reply or forward, then the pictures are revealed. I've written and written Yahoo to no avail (I tried everything they suggested), but what's strange is, the downloads work fine on Safari, in the same version of Yahoo Beta. I've updated everything, emptied the Cache, etc., etc., and still cannot make the pics work on Firefox. And, by the way, they did work on the OLD version of Yahoo. Thanks for any help you can give. Carolyn H.

Ever since I started on the new version of Yahoo, called Yahoo Beta, a couple of months ago, the only way I can get photos that come in the text area is to either use reply or forward, then the pictures are revealed. I've written and written Yahoo to no avail (I tried everything they suggested), but what's strange is, the downloads work fine on Safari, in the same version of Yahoo Beta. I've updated everything, emptied the Cache, etc., etc., and still cannot make the pics work on Firefox. And, by the way, they did work on the OLD version of Yahoo. Thanks for any help you can give. Carolyn H.

Kaikki vastaukset (1)

more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.