Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I changed a password to a frequesntly used site. Firefox has not asked me if I want to save this new password and I have to keep changing the saved one to the correct one. How do I get it to save the new password?

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

I have websites I use for my employer that require a password. The employer requires these be changed periodically. Always before, if I changed the password, about the second or third time I tried to log in and changed the saved password to the correct one, Firefox would ask if I wanted to save the new password. It is not doing this now. How can I get it to save a new password? It keeps putting in the old one.

I have websites I use for my employer that require a password. The employer requires these be changed periodically. Always before, if I changed the password, about the second or third time I tried to log in and changed the saved password to the correct one, Firefox would ask if I wanted to save the new password. It is not doing this now. How can I get it to save a new password? It keeps putting in the old one.

Kaikki vastaukset (1)

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

The website may be using autocomplete=off to prevent Firefox from saving the name and password.