This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Keep getting proxy server refusing connection message when I try to get on internet.

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

I just installed AVG 2011 antivirus and since then everytime I try to sign on a message pops up saying your proxy server is refusing connections.

I just installed AVG 2011 antivirus and since then everytime I try to sign on a message pops up saying your proxy server is refusing connections.

Kaikki vastaukset (2)

more options

This is probably not a Firefox issue.

The most likely scenario is that you caught some malware that ran a proxy on your PC. Now that AVG has cleaned the malware, FF can't find the proxy it's been using. Your PC is basically saying, "what? No proxy here, get lost," If you fire up Internet Exploder, I bet you'll see the same result.

If the "evil" proxy setting was set in Firefox, you can reset it through options/advanced/network/settings. Change it to either "no proxy" or to "system proxy settings."

If Firefox already uses the system proxy, you'll need to modify the registry. Here's a decent start:

http://support.microsoft.com/kb/819961

Muokattu , muokkaaja zedmelon

more options

You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).