This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I close Firefox, come back later and box says Firefox is still running and must be closed before it can open again, only way to close program is to restart system.

  • 2 vastausta
  • 19 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

I can close Firefox with File-exit go back hours later and try to reopen and a box says Firefox is still running but not responding. Program must be closed to reopen. I then have to restart system, this is happening more and more. Can anyone tell me why and what to do about it?

I can close Firefox with File-exit go back hours later and try to reopen and a box says Firefox is still running but not responding. Program must be closed to reopen. I then have to restart system, this is happening more and more. Can anyone tell me why and what to do about it?

Kaikki vastaukset (2)

more options

Take a look here. They say this can be due to malwares. I have this same problem running FF on Linux, so malware is not an option to me. The general problem in our case is: closing the FF window isn't enough to end the process associated with it. They also tell about problematic extensions but the problem continues even without any extensions in the browser. Then they tell about glitches and bugs, which I think is more likely to be the case.

more options