This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox crashes out of the blue with links, new tabs, entering text

  • 3 vastausta
  • 4 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja m-wynn

garyhager
garyhager
more options

Everything I have software wise is up to date. I usually have multiple tabs open (Facebook, Twitter, plus various other windows). Some times it crashes when clicking on a link in twitter or in Facebook. Some times it crashes after I open a new tab and start to type an address to go to. Sometimes it crashes while I am typing on a page. Sometimes it crashes when I am not doing anything)

Everything I have software wise is up to date. I usually have multiple tabs open (Facebook, Twitter, plus various other windows). Some times it crashes when clicking on a link in twitter or in Facebook. Some times it crashes after I open a new tab and start to type an address to go to. Sometimes it crashes while I am typing on a page. Sometimes it crashes when I am not doing anything)

Kaikki vastaukset (3)

m-wynn
m-wynn
more options

This is a problem with your IdVault addon. You will need to go to "about:addons" and remove IdVault. If you can't remove it without firefox crashing, try using Safe Mode.

garyhager
garyhager Kysymyksen kysyjä
more options

I went to about:addons, but I do not see IdVault

m-wynn
m-wynn
more options

Cannot uninstall an add-on