This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

After setting up my desktop Firefox, my mobile Firefox tries to sync and then reports an error of "Missing password"

  • 1 vastaus
  • 4 henkilöllä on sama ongelma
  • 35 näyttöä
  • Viimeisin kirjoittaja Cristian Nicolae

Dave Espionage
Dave Espionage
more options

I have successfully set up sync on my desktop Firefox install. When I try to add a device:

  1. I enter the 3 segment code from my mobile Firefox in desktop Firefox dialog
  2. desktop Firefox shows "Sync Complete" dialog
  3. mobile Firefox shows in options view that sync status is not connected due to "Missing password"
  4. attempting to connect shows a dialog with 
   * the proper sync key (locally saved) from my desktop firefox
   * a filled password field
   * the correct email address
I have successfully set up sync on my desktop Firefox install. When I try to add a device: # I enter the 3 segment code from my mobile Firefox in desktop Firefox dialog # desktop Firefox shows "Sync Complete" dialog # mobile Firefox shows in options view that sync status is not connected due to "Missing password" # attempting to connect shows a dialog with * the proper sync key (locally saved) from my desktop firefox * a filled password field * the correct email address

Kaikki vastaukset (1)

Cristian Nicolae
Cristian Nicolae
more options

Try to clear the Firefox Data from Android Settings > Manage Applications and try again to add your device to Desktop Sync. It should work as expected.