We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

after upgrading to V6, The View menu no longer shows the shopathome toolbar

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja SAHHelp

more options

The shopathome toolbar is no longer on the View menu so I can't display it. This problem started after I upgraded to Firefox V6 under Windows XP.

The shopathome toolbar is no longer on the View menu so I can't display it. This problem started after I upgraded to Firefox V6 under Windows XP.

Valittu ratkaisu

Hi Stanrf,

Sounds like you may not have our latest (greatest) toolbar. Please visit this page on our site: http://www.shopathome.com/FreeToolbar.aspx and click "Download and Start Saving!". This should upgrade your toolbar and correct this issue.

Please let me know if you continue to have the issue after upgrading.

Happy Shopping!

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Valittu ratkaisu

Hi Stanrf,

Sounds like you may not have our latest (greatest) toolbar. Please visit this page on our site: http://www.shopathome.com/FreeToolbar.aspx and click "Download and Start Saving!". This should upgrade your toolbar and correct this issue.

Please let me know if you continue to have the issue after upgrading.

Happy Shopping!

Muokattu , muokkaaja SAHHelp

more options

Thanks Chrysie, I thought that might be the answer after I saw a comment on a Google search that both shopathome and google toolbars didn't work on Firefox 6 but that the shopathome had been fixded. However, my wife informed me that she preferred to NOT USE the toolbar so the question is now mute.

more options

Thanks for the great feedback.

While the toolbar offers many benefits the compliment our site (coupon and savings alerts and reminders are my favorite part!), we realize that the toolbar is not for everyone. If you decide to uninstall the toolbar, be sure to use the Uninstaller found in Add/Remove Programs from your Control Panel. We have instructions posted on our FAQs here: http://www.shopathome.com/pages/faqs.aspx#gen13.

If you have questions, please feel free to contact us at Service@shopathome.com.

Regards,

Chrysie