This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I'm unable to open any download with Firefox, it works with Explorer. What should I do before I switch browsers?

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja Tim

JaneE
JaneE
more options

Using Windows XP with security settings allowing downloads

Using Windows XP with security settings allowing downloads

Kaikki vastaukset (1)

Tim
Tim
more options

Does the download finish?

Where are you saving the download to?

What happens when you try and open the file?

Where are you downloading the file from?

Need a lot more info to try and help.

First step is to try running in Safe Mode https://support.mozilla.com/en-US/kb/Safe+Mode and see if that resolves it