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how to get rid of rpc.html pop up when browser opens

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when using firefox with my comcast home page, i get a pop up saying you have chosen to open rpc.html. how can i get rid of this?

when using firefox with my comcast home page, i get a pop up saying you have chosen to open rpc.html. how can i get rid of this?

Muokattu , muokkaaja moondrift

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Thank you, Swarnava- I have been to this site, and it seems there is no solution yet. The Moderator (Comcast?) seems to be claiming responsibility for the glitch, but their techs are pointing at Firefox. To be continued...

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My guess is that there is a "hot spot" that when the cursor rolls over this area it triggers the download of the obnoxious rpc.html coding that drops into a person's download file. Now why someone would go to the trouble of setting up this type of non-consequential ruse if beyond me. Maybe this is just an errant html code glitch? It seems to be localized between Firefox and Comcast (Xfinity). Funny that one message says that each side to this problem is pointing the accusing finger toward the other. Glad, for a change, the computer user is not incorrectly targeted as the source of the problem.

But the issue of a set of volunteers working on the problem and not being able to fix it is disturbing. Hope they (whomever) can solve the puzzle.

I am finding my computer is not able to download Open Office for some reason. Spent ten hours trying to figure this out. Just gave up. I like Firefox but if I continue to have these types of problems, even if not proven to be related, I am going to have to find another solution, somewhere.