This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

How do I erase all of my sync attempts and start over. Sync keeps telling me that my email address is still in use.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja Ibai

johncaron.ca
johncaron.ca
more options

I made a mess of my initial sync attempts and used the wrong computer as my main computer. I want to erase everything and start over with the correct computer as my main computer. Sync tells me that my email address is already in use.

I made a mess of my initial sync attempts and used the wrong computer as my main computer. I want to erase everything and start over with the correct computer as my main computer. Sync tells me that my email address is already in use.

Kaikki vastaukset (1)

Ibai
Ibai
  • Ylläpitäjä
more options

Hi John,

Assuming that you know the password, follow the instructions in this article: How to reset your Sync account?

If you are missing the password too, you can request it here: Forgot your password?