This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox crashes at start-up

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja centabor

more options

I upgraded from 3.6.23 (which worked great) to 7.0.1 and 7.0.1 crashes immediately. Tried RUN and firefox - safe-mode to no avail.

I upgraded from 3.6.23 (which worked great) to 7.0.1 and 7.0.1 crashes immediately. Tried RUN and firefox - safe-mode to no avail.

Kaikki vastaukset (2)

more options

There is a possible connection to ThreatFire from PC Tools (TFWAH.dll in your module list and in thread 1) with that crash signature.

more options

I disabled ThreatFire and reloaded 7.0.1 and still Ffx crashes. It won't start in safe-mode either.

What now?  Thanks again.