This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can't update to new version.Diagonal line on icon to drop into applications folder.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 14 näyttöä
  • Viimeisin kirjoittaja cor-el

dcldcl
dcldcl
more options

Downloaded new version of Firefox but the pop-up to drag the Firefox icon into the applications folder doesn't work and there is a white circle with a diagonal line through the Firefox icon. Above the blue area on top of the pop-up it states, "1 of 2 selected, Zero KB available" Why?

Downloaded new version of Firefox but the pop-up to drag the Firefox icon into the applications folder doesn't work and there is a white circle with a diagonal line through the Firefox icon. Above the blue area on top of the pop-up it states, "1 of 2 selected, Zero KB available" Why?

Kaikki vastaukset (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 4 versions and later do not run on a PowerPC Mac.
Firefox 4 and later require at least OS X 10.5 and an Intel Mac.

For an unofficial Firefox 8 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:

Firefox 3.6.x (Mac OS X 10.4 and later) can be found here: