This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Cannot access emails from Comcast.net Inbox Preview Page. This came on suddenly during email session.

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja steveoreno

steveoreno
steveoreno
more options

After logging in, Comcast.net Inbox Preview Page is displayed. Normally, clicking on email on the displayed list brings up the email. Also, clicking on "Inbox" displays complete inbox listing. Starting today, neither of these actions works. After clicking either one of these options, I am simply returned to the Inbox Preview Page. I am able to access my email account using Google Chrome.

After logging in, Comcast.net Inbox Preview Page is displayed. Normally, clicking on email on the displayed list brings up the email. Also, clicking on "Inbox" displays complete inbox listing. Starting today, neither of these actions works. After clicking either one of these options, I am simply returned to the Inbox Preview Page. I am able to access my email account using Google Chrome.

Kaikki vastaukset (2)

the-edmeister
the-edmeister
  • Moderator
more options

Open Xfinity Connect preferences and switch to the Connect Lite interface. Preferences may not open in Firefox, so do the changes in IE or Chrome.


The new Xfinity Connect worked fine last spring in Firefox when it was introduced, but Comcast broke it some time last summer.

steveoreno
steveoreno Kysymyksen kysyjä
more options

Thanks the-edmeister. This solved the access problem. However, the text is too large & goes beyond my screen. to read an email, I must scroll left & right. Very irritating. Can this be fixed, or must I do my emailing with Google Chrome?

Thanks again.

Stevoreno