This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

For some web site Safari allows download of PDF files whereas Firefox does not.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

I am using Mac OS 6. The problem began with recent upgrades of FF. A PDF file that a website provides as a what seems to be a "pop-up" (i.e. document appears without initial appearance of an icon in the either the "download" folder or the set of icons in the lower blue bar) does not appear. If I go to the SAME website using Safari, the PDF file appears as expected. Perhaps FF has a pop-up filter that I can adjust. I just experienced the problem when attempting to download my monthly checking account statement from my bank's website (i.e., not successful with FF; successful with Safari). The problem ONLY began after upgrade of FF - perhaps to v.8.0. I cannot provide an example URL because I experience the problem when using web sites that require a log-in.

I am using Mac OS 6. The problem began with recent upgrades of FF. A PDF file that a website provides as a what seems to be a "pop-up" (i.e. document appears without initial appearance of an icon in the either the "download" folder or the set of icons in the lower blue bar) does not appear. If I go to the SAME website using Safari, the PDF file appears as expected. Perhaps FF has a pop-up filter that I can adjust. I just experienced the problem when attempting to download my monthly checking account statement from my bank's website (i.e., not successful with FF; successful with Safari). The problem ONLY began after upgrade of FF - perhaps to v.8.0. I cannot provide an example URL because I experience the problem when using web sites that require a log-in.

Kaikki vastaukset (1)

more options