This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

mozcrt19.dll uses high CPU at random times , webpages stop loading

  • 1 vastaus
  • 6 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja powermax91

powermax91
powermax91
more options

I have installed a fresh copy of FF 8.0.1 , when I start FF for the first time and after a few minutes, webpages stop loading , then FF hangs , I check the processes , I saw firefox.exe uses almost all my CPU , with Process Explorer , the file MOZCRT19.dll uses all my CPU and webpages don't load anymore , then after a few minutes , FF become normal , after a few minutes , again MOZCRT19.dll uses all my CPU and so on... I have tried disabling all my add-ons with no benefit , also I disabled all plugins with no benefit , screenshot of MOZCRT19.dll http://img26.imageshack.us/img26/5888/ffhang1.jpg please help me fix it

I have installed a fresh copy of FF 8.0.1 , when I start FF for the first time and after a few minutes, webpages stop loading , then FF hangs , I check the processes , I saw firefox.exe uses almost all my CPU , with Process Explorer , the file MOZCRT19.dll uses all my CPU and webpages don't load anymore , then after a few minutes , FF become normal , after a few minutes , again MOZCRT19.dll uses all my CPU and so on... I have tried disabling all my add-ons with no benefit , also I disabled all plugins with no benefit , screenshot of MOZCRT19.dll http://img26.imageshack.us/img26/5888/ffhang1.jpg please help me fix it

Valittu ratkaisu

I solve the problem , if you have SPEEDbit Video Accelerator , uninstall it immediately , don't just exit from the program , because it will leave some services running , and I recommend using an uninstalling program like Your Uninstaller! 7 , because it will uninstall everything about the program , so this solved my problem.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

powermax91
powermax91 Kysymyksen kysyjä
more options

Valittu ratkaisu

I solve the problem , if you have SPEEDbit Video Accelerator , uninstall it immediately , don't just exit from the program , because it will leave some services running , and I recommend using an uninstalling program like Your Uninstaller! 7 , because it will uninstall everything about the program , so this solved my problem.