This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I want to upgrade from 3.6 to 7 (8 does not work with Ancestry) how do I do it?

  • 2 vastausta
  • 7 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja peterjday

peterjday
peterjday
more options

Says it all really. I use the Ancestry website a lot. Reports say that Ancestry is not compatible with Firefox 8. The images cannot be downloaded. Ancestry clains to be compatible with Firefox 7. So I want to upgrade from 3.6 to 7

Says it all really. I use the Ancestry website a lot. Reports say that Ancestry is not compatible with Firefox 8. The images cannot be downloaded. Ancestry clains to be compatible with Firefox 7. So I want to upgrade from 3.6 to 7

Kaikki vastaukset (2)

the-edmeister
the-edmeister
  • Moderator
more options

Ask Ancestry when they plan on fixing their image upload for Firefox 8, as Firefox 9 is scheduled to be released on Tuesday.

peterjday
peterjday Kysymyksen kysyjä
more options

So Ancestry fixes its website to be compatible with 8, but Firefox then upgrades to 9. What I need to know is how to upgrade to a compatible version. i.e. Firefox 7.