This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I'm running firefox on a Macbook Air 10.6.8, and the bookmark folders in the bookmarks drop down menu don't open when I mouse over them or click on them. How do I fix this?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 13 näyttöä
  • Viimeisin kirjoittaja jyalan

jyalan
jyalan
more options

I've run diagnostics on the mac air, reloaded firefox, and tried eerything I could think of. The 'show all bookmarks' page works perfectly- it's just the dropdown menu that has problems. All the folders have numerous items in them except for one- which only has two. That one works- the pop out menu for that folder comes out on the left side. All the arrows for the folders are on the right side (pointing right) of the of the drop down bookmark menu, pointing at the right edge of the computer screen. The dropdown menu appears on the right half of the screen, close to the edge. Strangely, my main computer is an iMac desktop, and my mozilla bookmarks dropdown menu folders open on top of the dropdown menu, not out on the side.

I've run diagnostics on the mac air, reloaded firefox, and tried eerything I could think of. The 'show all bookmarks' page works perfectly- it's just the dropdown menu that has problems. All the folders have numerous items in them except for one- which only has two. That one works- the pop out menu for that folder comes out on the left side. All the arrows for the folders are on the right side (pointing right) of the of the drop down bookmark menu, pointing at the right edge of the computer screen. The dropdown menu appears on the right half of the screen, close to the edge. Strangely, my main computer is an iMac desktop, and my mozilla bookmarks dropdown menu folders open on top of the dropdown menu, not out on the side.

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

jyalan
jyalan Kysymyksen kysyjä
more options

I figgered it out. The resolution of the screen was set at 600x800, so the bookmarks dropdown menu took up more space than usual. The pop out folder contents didn't have enough room to pop out. With a resolution for a slightly smaller display the drop down bookmarks menu functions perfectly.