This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

firefox continues to not respiond

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja Rhondie

Rhondie
Rhondie
more options

everytime I click on something, try and type I get the message firefox is not responding. This happens with every move I make. it has happened about 100 times already today. It freezes for about 15-20 seconds each time.

everytime I click on something, try and type I get the message firefox is not responding. This happens with every move I make. it has happened about 100 times already today. It freezes for about 15-20 seconds each time.

Muokattu , muokkaaja Rhondie

Valittu ratkaisu

Did you try to reinstall Firefox with a new fresh profile? In addition, some of your plugins are outdated like Java, update them.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

Oxylatium
Oxylatium
more options

Valittu ratkaisu

Did you try to reinstall Firefox with a new fresh profile? In addition, some of your plugins are outdated like Java, update them.

Rhondie
Rhondie Kysymyksen kysyjä
more options

Hi, thank you for yourt reply. I am not sure what you mean by a new profile - also where do I find the plugins? Sorry, I am not very good with these things.

Rhondie
Rhondie Kysymyksen kysyjä
more options

Hi, thank you for yourt reply. I am not sure what you mean by a new profile - also where do I find the plugins? Sorry, I am not very good with these things.