This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox wont open please help?

  • 1 vastaus
  • 8 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

jukuli
jukuli
more options

italic textwhenever I click on the icon it shows its loading then a couple seconds later it just stops and nothing happens. this has happened before and usually restarting the computer fixes it but not this time. I tried going to the task manager then to processes but firefox is not on the list. and I tried uninstalling it and reinstalling it but firefox still wont open. does anybody have any other suggestions.

'''''italic text'''''whenever I click on the icon it shows its loading then a couple seconds later it just stops and nothing happens. this has happened before and usually restarting the computer fixes it but not this time. I tried going to the task manager then to processes but firefox is not on the list. and I tried uninstalling it and reinstalling it but firefox still wont open. does anybody have any other suggestions.

Valittu ratkaisu

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valittu ratkaisu

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: