This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Once I open a new tab I cannot go back to the others or turn the current or previous ones off.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja cor-el

MikeKlee
MikeKlee
more options

When this happened I uninstalled Firefox. I loaded the most recent version. I was surprised that my bookmarks were still there, so i opened a couple of tabs to see what would happen. I still cannot close any tabs in the toolbar. I have to close Firefox to close all of them. My scroll bar does seem very responsive either.

When this happened I uninstalled Firefox. I loaded the most recent version. I was surprised that my bookmarks were still there, so i opened a couple of tabs to see what would happen. I still cannot close any tabs in the toolbar. I have to close Firefox to close all of them. My scroll bar does seem very responsive either.

Kaikki vastaukset (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: