This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Personas do not load properly - I can see some color changes, but it looks nothing like it is supposed to.

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja jferrell

jferrell
jferrell
more options

I've used personas on my MacBook Pro and they worked fine. Now I am trying to load on my new Mac Pro. Only add-ons are Firebug and Web Developer!

When loading a persona, the browser changes colors, but looks nothing like the persona being selected.

I've used personas on my MacBook Pro and they worked fine. Now I am trying to load on my new Mac Pro. Only add-ons are Firebug and Web Developer! When loading a persona, the browser changes colors, but looks nothing like the persona being selected.

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

jferrell
jferrell Kysymyksen kysyjä
more options

Thank you kindly for the reply. I disabled the hardware acceleration and then restarted Firefox in Safe Mode. I did not see the problem go away. The attached shows a screenshot of the persona that works fine on my MacBook Pro with the same OS. In the screenshot #2, it shows how the persona shows on the browser when the theme is loaded.