This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox crashes - YouTube Video Play

  • 2 vastausta
  • 10 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

pedal71
pedal71
more options

Running Window Vista 32Bit Home Premium. Firefox crashes whilst viewing ActiveX YouTube videos. Not all YouTube videos require Flash but most do.

https://crash-stats.mozilla.com/report/index/bp-338ca286-dd3a-4214-8931-fe9072120326

This has been going on for over 2 years now. Every new version of Firefox has not helped. We always uninstall Firefox and Flash and clean system prior to reinstalling and every time Firefox crashes - it only tends to be videos from YouTube but may also be a problem with other Video sharing websites.

Can you advise what the hell is going on?

Running Window Vista 32Bit Home Premium. Firefox crashes whilst viewing ActiveX YouTube videos. Not all YouTube videos require Flash but most do. https://crash-stats.mozilla.com/report/index/bp-338ca286-dd3a-4214-8931-fe9072120326 This has been going on for over 2 years now. Every new version of Firefox has not helped. We always uninstall Firefox and Flash and clean system prior to reinstalling and every time Firefox crashes - it only tends to be videos from YouTube but may also be a problem with other Video sharing websites. Can you advise what the hell is going on?

Muokattu , muokkaaja NoahSUMO

Kaikki vastaukset (2)

AliceWyman
AliceWyman
  • Moderator
more options

You said, Firefox crashes whilst viewing ActiveX YouTube videos. Could you explain that? ActiveX is a technology used by Internet Explorer.

You can try a systematic approach by seeing if the crashes go away in Firefox Diagnose Firefox issues using Troubleshoot Mode. See the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for more information.

Muokattu , muokkaaja AliceWyman

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The crash is a problem with the Flash plugin (NPSWF32.DLL)

Do you have Flash videos open in more than one tab or window?