This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Cannot uninstall a persona

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

Going to try this again. I had installed a persona, uninstalled it to wear a new one. The first persona keeps coming back. Going into tools/add-ons/appearances to change this does no good, the old persona does is not even listed. I have even tried uninstalling firefox and reinstalling and the unwanted persona shows up! Can i find that particular persona somewhere in my computer and remove it? This is so annoying.

Going to try this again. I had installed a persona, uninstalled it to wear a new one. The first persona keeps coming back. Going into tools/add-ons/appearances to change this does no good, the old persona does is not even listed. I have even tried uninstalling firefox and reinstalling and the unwanted persona shows up! Can i find that particular persona somewhere in my computer and remove it? This is so annoying.

Kaikki vastaukset (1)

more options

The persona data is stored in a pref in the prefs.js file.

So it sounds that you have a problem with the prefs.js file
See: