This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Can't see replying or forwarding email in Hotmail

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja Phil383

more options

I have just changed my email provider from Ymail(Yahoo) to Hotmail and I find when replying or forwarding an email I cannot see fully the message I'm replying to or forwarding? There are two scroll bars on the page the outer scrolls down the page fully yet the inner scroll bar which seems to control the email reading pane disappears and I can't see the remainder of the email?

I have just changed my email provider from Ymail(Yahoo) to Hotmail and I find when replying or forwarding an email I cannot see fully the message I'm replying to or forwarding? There are two scroll bars on the page the outer scrolls down the page fully yet the inner scroll bar which seems to control the email reading pane disappears and I can't see the remainder of the email?

Kaikki vastaukset (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Hi & thanks

Tried that doesn't solve it.