This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

When I try to print something, my "documents library opens which creates a printing "error" .

  • 3 vastausta
  • 3 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja the-edmeister

mvshilo
mvshilo
more options

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

Valittu ratkaisu

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (3)

the-edmeister
the-edmeister
  • Moderator
more options

Valittu ratkaisu

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

mvshilo
mvshilo Kysymyksen kysyjä
more options

Both conditions existed and when corrected the problem was solved!!! Thank you very much.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome!