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FireFox 12 Crashes Repeatedly In Windows 7

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  • Viimeisin kirjoittaja paysonmtnman

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Since installing Firefox 12 on my HP laptop with 64 bit Win 7 it crashes often. This did not happen with any FireFox version prior to version 12.

Since installing Firefox 12 on my HP laptop with 64 bit Win 7 it crashes often. This did not happen with any FireFox version prior to version 12.

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Muokattu , muokkaaja cor-el

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I read the information at majorgeeks.com. However, this is not my problem. I am able to connect to the Internet with IE, Chrome, and Firefox. Only FireFox periodcally crashes. and this happens only since upgrading to version 12.

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That post discusses an issue with the same two files (nmSvc.dll and CESpy.dll) that show in your crash report.

Do you know to which program those files belong?

You can still try to run the LSP fix program to see if that helps.

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I found reports on the web where this utility was run on a 64 bit Windows 7 PC. The PC was then not able to connect to the web. I will not run this utility on my W7 64 bit laptop! There has to be another way to attack this problem. This bugs me as up until now FireFox has been my primary browser. I could reload version which works fine and just use it.