Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I updated to Ubuntu 12.10 and firefox wont work anymore

  • 2 vastausta
  • 9 henkilöllä on sama ongelma
  • 11 näyttöä
  • Viimeisin kirjoittaja cor-el

Foxxie_Jaclyn
Foxxie_Jaclyn
more options

Ok, so, I updated my Ubuntu from 11.10 to 12.10. Now firefox will not work. All it will load is stuff in the first tab. If you open another tab and try to navigate away from the tab page, or if you open a link in another tab it just refuses to navigate away from the tab page. What is going on here? I mean, it worked perfectly in 11.10, what happened?

Ok, so, I updated my Ubuntu from 11.10 to 12.10. Now firefox will not work. All it will load is stuff in the first tab. If you open another tab and try to navigate away from the tab page, or if you open a link in another tab it just refuses to navigate away from the tab page. What is going on here? I mean, it worked perfectly in 11.10, what happened?

Valittu ratkaisu

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox:

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

Jan.
Jan.
more options

Install Firefox on Linux

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valittu ratkaisu

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox: