This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Since FF has updated to the new version (without my permission) my settings are all screwed up!

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

I am so damned tired of this browser. My home page was reset to FF even after I reset it many times, it now starts with FF page only. The new FF has decided to forget all of my passwords. My facebook login no longer comes up, it has decided to keep some old login that comes up every time and I must retype my current login each time. I cannot get it to remember the theme I have set either. All of this happened when it updated itself recently.

Thanks Mozilla! I'm switching to Google Chrome!!!

I am so damned tired of this browser. My home page was reset to FF even after I reset it many times, it now starts with FF page only. The new FF has decided to forget all of my passwords. My facebook login no longer comes up, it has decided to keep some old login that comes up every time and I must retype my current login each time. I cannot get it to remember the theme I have set either. All of this happened when it updated itself recently. Thanks Mozilla! I'm switching to Google Chrome!!!

Kaikki vastaukset (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

You can also try to reset Firefox: