Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

My Firefox seems to be crashing every time I try to open multiple windows that seem to load slowly, overwhelm Firefox and make the whole thing crash.

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja Squatch

Squatch
Squatch
more options

For example, it seems to happen a lot while on the Entertainment Weekly website, (though it happens often on others as well). If I am reading a page and try to pre-load several other articles into new tabs to read as well, it sometimes seems that opening more than a couple of tabs will cause my browser to crash completely while they are trying to load.

Here are my last five crash reports, if that helps: 

bp-b2588361-76e7-40e9-850e-d50082121226 12/26/20124:12 PM
bp-b6678d3b-ff9e-452e-8dd4-1b8b12121226 12/25/20128:34 PM
bp-91a7b2d0-464a-48e0-9568-7dc5e2121225 12/24/20128:01 PM
bp-56cf8129-fb89-4569-995e-096152121222 12/22/20125:02 AM
bp-c6b332f0-2e8e-4f94-aa7b-4569b2121220 12/20/20123:15 AM
For example, it seems to happen a lot while on the Entertainment Weekly website, (though it happens often on others as well). If I am reading a page and try to pre-load several other articles into new tabs to read as well, it sometimes seems that opening more than a couple of tabs will cause my browser to crash completely while they are trying to load. Here are my last five crash reports, if that helps: <br /> <pre><nowiki>bp-b2588361-76e7-40e9-850e-d50082121226 12/26/20124:12 PM bp-b6678d3b-ff9e-452e-8dd4-1b8b12121226 12/25/20128:34 PM bp-91a7b2d0-464a-48e0-9568-7dc5e2121225 12/24/20128:01 PM bp-56cf8129-fb89-4569-995e-096152121222 12/22/20125:02 AM bp-c6b332f0-2e8e-4f94-aa7b-4569b2121220 12/20/20123:15 AM</nowiki></pre>

Muokattu , muokkaaja cor-el

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Unfortunately the linked crash report wasn't send or is empty (@ EMPTY: no crashing thread identified; corrupt dump) and doesn't include any data, so it is not possible to find the cause of the crash.

Try to disable hardware acceleration in Firefox.

See also:

Squatch
Squatch Kysymyksen kysyjä
more options

I had read about disabling the hardware acceleration on another thread and had done that already. It didn't seem to help. Thank you anyway.