This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Why have my tabs stopped working

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja mooncrow

mooncrow
mooncrow
more options

No matter how many tabs I "open" my bookmarks use the first tab even though I am supposedly connected to a new tab. The address for the 1st tab shows in all new tabs' address bars. I noticed from a previous question that an Ask add was mentioned, but I don't seem to have this add on.

No matter how many tabs I "open" my bookmarks use the first tab even though I am supposedly connected to a new tab. The address for the 1st tab shows in all new tabs' address bars. I noticed from a previous question that an Ask add was mentioned, but I don't seem to have this add on.

Valittu ratkaisu

Thank you so much! I followed your instructions and while reviewing the Troubleshoot extensions, etc., I saw where I could "reset" Firefox. This appears to have solved the problem. Thanks again ...

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

iamjayakumars
iamjayakumars
more options

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

mooncrow
mooncrow Kysymyksen kysyjä
more options

Valittu ratkaisu

Thank you so much! I followed your instructions and while reviewing the Troubleshoot extensions, etc., I saw where I could "reset" Firefox. This appears to have solved the problem. Thanks again ...