Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

docx file is coverted to viewattachment when downloading attachment in charter

  • 1 vastaus
  • 13 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja tiduslee

jeptech
jeptech
more options

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options.

When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension.

This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing

Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options. When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension. This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

Kaikki vastaukset (1)

tiduslee
tiduslee
more options

try using ,downlaoding. adobe flash+rightclick,while in firefox. and go to web settings if possible then try typing in URL slot the link you want to open and save it ...if that doesnt work then u may need codecks .or support apss.(ergo)html files ...hopefully this post can help u. have a wonderfull day...from firefox&freinds...