This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

No miniatures in new tab - just some lame search engine

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Silvia

more options

Today when I hit the plus symbol to open a new tab, instead of the nice miniatures I'm used to there comes a search engine: snap.do. Which I never installed or anything. So I was wondering: how do I get my miniatures back and if I can't how can I at least get it to open a decent search engine like google.

Today when I hit the plus symbol to open a new tab, instead of the nice miniatures I'm used to there comes a search engine: snap.do. Which I never installed or anything. So I was wondering: how do I get my miniatures back and if I can't how can I at least get it to open a decent search engine like google.

Valittu ratkaisu

hello, first please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

Lue tämä vastaus kontekstissaan 👍 3

Kaikki vastaukset (2)

more options

Valittu ratkaisu

hello, first please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

more options

It worked! Thanks so much!