This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I'm trying to run the installer for firefox on widows 8, but the installer doesn't start.

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja philipp

mooseman2202
mooseman2202
more options

Earlier today I tried to run Firefox and it didn't start, so I went and uninstalled it, then tried to reinstall it, but the installer would not pop up. But in the task manager I see Firefox 32bit installer is there.I've tried running it with my antivirus off. The installer worked before, and I was able to run Firefox. None of the other programs I've download are doing this.

Earlier today I tried to run Firefox and it didn't start, so I went and uninstalled it, then tried to reinstall it, but the installer would not pop up. But in the task manager I see Firefox 32bit installer is there.I've tried running it with my antivirus off. The installer worked before, and I was able to run Firefox. None of the other programs I've download are doing this.

Kaikki vastaukset (1)

philipp
philipp
  • Moderator
more options

please run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan. also make sure that your security software isn't blocking the installation of firefox though...