This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I cannot print from a popup tab window when selecting to do so from a websites inventory page using a dymo 450 turbo, my popup feature is not blocked

nettgenie
nettgenie
more options

I am able to print from the Dymo software direct and also print the Scanpower webpage by selecting "file", "print" (albeit it takes 4 labels to print the page). However, I cannot print the barcode popup tab window that popups when I select the "print label" button from the Scanpower webpage.

I am using an iMac (Mac OS 10.8.4) and my browser is Firefox v. 22.

Any ideas? I was thinking perhaps there are settings I am overlooking in Firefox that will allow the printing.

I am able to print from the Dymo software direct and also print the Scanpower webpage by selecting "file", "print" (albeit it takes 4 labels to print the page). However, I cannot print the barcode popup tab window that popups when I select the "print label" button from the Scanpower webpage. I am using an iMac (Mac OS 10.8.4) and my browser is Firefox v. 22. Any ideas? I was thinking perhaps there are settings I am overlooking in Firefox that will allow the printing.

Kaikki vastaukset (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Is the pop-up page a regular web page or is it a PDF?

If it's a regular web page, you can use a keyboard shortcut to call up the regular print dialog. Try Command+p for Mac (Ctrl+p on Windows).

If it's a PDF, and it's showing using the built-in viewer, then there should be a bar above the text with a printer icon.

If it's a PDF and you are using a different viewer, you might need to find out how to trigger that viewer's own print dialog (for Adobe, pressing the Esc key or mousing toward the bottom of the document should show a toolbar with a print icon).

Does any of that help?

nettgenie
nettgenie Kysymyksen kysyjä
more options

Jscher2000,

Its a html page not a PDF and please excuse my wordiness in my earlier post. The print feature is available and not hidden, however, it is not printing/working when attempting to print from the popup tab window.

In the effort to eliminate possible issues, I used Safari for this page and it worked. I believe there may be a coding issue between Scanpower's web based software and Firefox's v. 22 regarding this issue.

Thanks for the effort! NettGenie.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I'm not familiar with ScanPower, so I don't have any insight on whether it claims Firefox compatibility. Is there a public site that demonstrates this problem or is it only local to your PC/network?