This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

When I had IEXP. I would save a picture from email to My Pictures. With Firefox it doesn't work. Saved pic shows a box w/IEx & no pic.

ShirleeBare
ShirleeBare
more options

When I save a picture from my email to My Pictures the picture doesn't appear. A box appears in My Pictures that shows Internet Explorer (E) and no picture of what I tried to save. The jpeg also wasn't at the bottom drop down box. I could name the picture but it didn't transfer over. I use to have Internet Explorer when the pictures were put into the My Pictures but have now gone to using Firefox. Did changing to Firefox cause me not to be able to use My Pictures for the email pictures I'm trying to save?

When I save a picture from my email to My Pictures the picture doesn't appear. A box appears in My Pictures that shows Internet Explorer (E) and no picture of what I tried to save. The jpeg also wasn't at the bottom drop down box. I could name the picture but it didn't transfer over. I use to have Internet Explorer when the pictures were put into the My Pictures but have now gone to using Firefox. Did changing to Firefox cause me not to be able to use My Pictures for the email pictures I'm trying to save?

Kaikki vastaukset (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Which method are you using to save the picture? Typically it works to right-click and use Save Image As.

If that option is not available or does not work, is the image a link (for example a small thumbnail image linked to a larger version)? In that case, you might try Ctrl+clicking the link to open the image in a new tab and see whether you can then save it successfully.