This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

The play button on HTML5 video doesn't work, however the play option in the context menu does

  • 1 vastaus
  • 7 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja guigs

Obverse
Obverse
more options

I have embedded a video using HTML5 using the mp4, webm, and ogg formats.

In Firefox the video poster displays as do the native controls. When the video is clicked on (either on the poster or the play button on the controls) the poster disappears to be replaced with the first frame of the video. However the video then fails to play.

If i right click over the video and select play it plays fine, similarly if i then click the pause button it pauses, the play button still does not work though.

The video plays in all other browsers that i have tested in without an issue.

I have embedded a video using HTML5 using the mp4, webm, and ogg formats. In Firefox the video poster displays as do the native controls. When the video is clicked on (either on the poster or the play button on the controls) the poster disappears to be replaced with the first frame of the video. However the video then fails to play. If i right click over the video and select play it plays fine, similarly if i then click the pause button it pauses, the play button still does not work though. The video plays in all other browsers that i have tested in without an issue.

Kaikki vastaukset (1)

guigs
guigs
more options

Hi Obverse,

Thank you for contacting support. To better understand how the video is embedded, could you please post a link to the video or an example of where the HTML play button does not play a video?