This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

How do I get Firefox Sync to work?

  • 4 vastausta
  • 3 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja the-edmeister

PhilHibbs
PhilHibbs
more options

I have followed the Firefox Sync instructions a number of times. I want to copy the data from my old laptop onto my new. The new laptop just sits there and does nothing when I enter the generated code into my old laptop. When looking around for help, I found this:

https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account?redirectlocale=en-US&redirectslug=where-can-i-find-my-firefox-sync-key#w_where-can-i-find-my-recovery-key

There is no "Manage Account" button on the "Sync" tab of the Options dialog (Firefox 25.0.1 on both machines - updating now).

I have followed the Firefox Sync instructions a number of times. I want to copy the data from my old laptop onto my new. The new laptop just sits there and does nothing when I enter the generated code into my old laptop. When looking around for help, I found this: https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account?redirectlocale=en-US&redirectslug=where-can-i-find-my-firefox-sync-key#w_where-can-i-find-my-recovery-key There is no "Manage Account" button on the "Sync" tab of the Options dialog (Firefox 25.0.1 on both machines - updating now).

Kaikki vastaukset (4)

KUMARESAN.C.S
KUMARESAN.C.S
  • Locale Leader
more options

Hi PhilHibbs, 

     Check this it may help you 

  https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync
  https://support.mozilla.org/kb/add-a-device-to-firefox-sync 

  https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account
  https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips
PhilHibbs
PhilHibbs Kysymyksen kysyjä
more options

The third link says this: "Note: This article doesn't apply to your version of Firefox. It requires the latest Firefox version which can be downloaded from mozilla.org/firefox."

I'm running 26.0, I just updated yesterday. Is there a newer version?

PhilHibbs
PhilHibbs Kysymyksen kysyjä
more options

That fourth link is where I saw the "Manage Accout" button that does not exist. I have already tried all four of those links.

the-edmeister
the-edmeister
  • Moderator
more options

See the postings I made in this thread - https://support.mozilla.org/en-US/questions/981082