This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Where have my up and down arrows gone?

more options

Upgraded my MacBook to Firefox 26.0 and scrolling up and down arrows on the right side have disappeared. If I just use my touch pad it skips around and is very frustrating. I want my arrows back! Can't find anything in preferences to change. Mac is running 10.9.1 Please help?

Upgraded my MacBook to Firefox 26.0 and scrolling up and down arrows on the right side have disappeared. If I just use my touch pad it skips around and is very frustrating. I want my arrows back! Can't find anything in preferences to change. Mac is running 10.9.1 Please help?

Valittu ratkaisu

You're welcome.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (6)

more options

On Mac the scroll bars can be hidden and only have them show when you scroll the page so you can see the current scroll position.

The idea is that a touch pad is used that doesn't require the scroll bars to be visible and thus have more screen estate for the browsing area.

You can make the scroll bars always visible:

System Preferences > General > Show Scroll Bar > Choose "Always"
more options

Sorry, I guess I wasn't clear. The scroll bar is there. But the two arrows that were usually above and below it, are gone. Also I can't use my up and down arrow keys on the keyboard. The do nothing. When I use the scroll bar and my touch pad, it is too hard to control.

more options

This is the result of having support for arrowless scroll bars on Mac Lion and later. You will have to drag the scroll thumb instead or use the keyboard if you do not have a scroll pad.

  • bug 656990 - [10.7] Ensure compatibility with OS X 10.7's arrowless scrollbar
more options

Oh, that is just a huge inconvenience. Thanks for the info though.

more options

Valittu ratkaisu

You're welcome.

more options

I think the up and down arrow keys should work if the document has the focus and the cursor is not in a form field. You may need to tap a random area of the page to change that.

But I'm a Windows users, so things often differ...