This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Image in signature

  • 4 vastausta
  • 7 henkilöllä on sama ongelma
  • 31 näyttöä
  • Viimeisin kirjoittaja mad0

mad0
mad0
more options

Hi, I created an html signature in Thunderbird about 2 months ago and, up until this morning, it was working just fine. Now, when I save or send an email, I get this message (I use Thunderbird un French so this is a translation): "A problem occurred during the insertion of a98h.png in the message file. Do you want to continue sending the message without the file?" The strange thing is that there are 3 images in my signature and only 2 seem to be causing a problem. All 3 are hosted on Imageshack. I even tried re-uploading them and using new urls, but I get the same problem. Do you know why I have this problem? Thanks,

Hi, I created an html signature in Thunderbird about 2 months ago and, up until this morning, it was working just fine. Now, when I save or send an email, I get this message (I use Thunderbird un French so this is a translation): "A problem occurred during the insertion of a98h.png in the message file. Do you want to continue sending the message without the file?" The strange thing is that there are 3 images in my signature and only 2 seem to be causing a problem. All 3 are hosted on Imageshack. I even tried re-uploading them and using new urls, but I get the same problem. Do you know why I have this problem? Thanks,

Valittu ratkaisu

Did you enter the signature html code in the Account Settings box, or create an html signature with the TB message composer? The latter method is easier, but you have to attach the images:

https://support.mozilla.org/en-US/kb/signatures#w_including-image-files-in-signatures

As mentioned above, it's best to attach local images.

Lue tämä vastaus kontekstissaan 👍 2

Kaikki vastaukset (4)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Suggest you save the images on your computer and then add them to signature html file. Did this work?

mad0
mad0 Kysymyksen kysyjä
more options

When I do so, I can send the email but the receiver still sees a broken image...

sfhowes
sfhowes
  • Top 25 Contributor
more options

Valittu ratkaisu

Did you enter the signature html code in the Account Settings box, or create an html signature with the TB message composer? The latter method is easier, but you have to attach the images:

https://support.mozilla.org/en-US/kb/signatures#w_including-image-files-in-signatures

As mentioned above, it's best to attach local images.

mad0
mad0 Kysymyksen kysyjä
more options

Thank you for your answers. In stead of inserting the html directly in Thunderbird, I attached the html file and it seems to be working!