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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Email account has a padlock icon next to it. How do I remove that?

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  • Viimeisin kirjoittaja user01229325

mskumler
mskumler
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Next to my "get mail" envelope icon is a padlock and I cannot get my mail. How do I remove the padlock? It worked less than 24 hours ago!

Next to my "get mail" envelope icon is a padlock and I cannot get my mail. How do I remove the padlock? It worked less than 24 hours ago!

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user01229325
user01229325
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The padlock indicates that the account is setup to use a secure connection. Unless your email provider does not support this option, it has noting to do with your inability to receive mail

I would get a list of current server settings from your provider and compare those with what you have in Thunderbird.

Tools-Account Settings-Server Settings for inbound settings.

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