Cannot openand download Office 365 attachments to emails
When trying to open any attachment to an e-mail using Microsort Office 365 I am unable to open it, however if it is in PDF I have no problem.
Solution choisie
Odd, when it worked before ...
You may try one of these, if applicable:
- Before you open the downloaded file right-click on it in Windows Explorer and select properties and click on unblock.
- Disable protected view in MS Office: see answer of MSFT Support here http://community.office365.com/en-us/f/158/t/210923.aspx
Toutes les réponses (5)
Well, don't know Microsoft Office 365, but since this is an online service, try this:
Save the document in your e-mail to your local computer first, then open the document within Microsoft Office 365 from where you saved it.
Sorry, but this doen't work
- What file format does the attachment have?
- How exactly do you open a PDF?
I thought that you were talking about MS Office files you want to open with Microsoft Office 365. Other formats most likely won't work.
The files are in Microsoft word/excel/publisher, in fact all microsoft files. This has only started to happen from about 2 weeks ago. I thought it had to be done through cloud, but not so as that doesn't work either.
Solution choisie
Odd, when it worked before ...
You may try one of these, if applicable:
- Before you open the downloaded file right-click on it in Windows Explorer and select properties and click on unblock.
- Disable protected view in MS Office: see answer of MSFT Support here http://community.office365.com/en-us/f/158/t/210923.aspx