Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How do I get a word documewnt in Downloads under "Tools" to open? I can't find the original document.

  • 4 réponses
  • 1 a ce problème
  • 34 vues
  • Dernière réponse par cor-el

more options

My wife opened a word document from her e-mail but didn't save it. I see it under Tools-downloads but can't get it to open. Does anyone have a suggestion? I think she deleted the e-mail and it is not in her deleted Items nor in Word under recent...

My wife opened a word document from her e-mail but didn't save it. I see it under Tools-downloads but can't get it to open. Does anyone have a suggestion? I think she deleted the e-mail and it is not in her deleted Items nor in Word under recent...

Toutes les réponses (4)

more options

you can open it by renaming the downloaded file.

open downloads -> open containing folder

for example your file name is "first" so rename it to "first.doc" or "first.docx" depending on the Microsoft office version

Modifié le par haidersajjad

more options

I tried this and it was already checked. I unchecked it, selected ok, closed the browser, re opened browser but the document still won't open.

more options

you are trying somrthing else, kindly try this please: you can open it by renaming the downloaded file.

open downloads -> open containing folder

for example your file name is "first" so rename it to "first.doc" or "first.docx" depending on the Microsoft office version

more options

The Downloads folder in the Downloads Manager only shows a list of files that you have downloaded, but this doesn't mean that the file is still stored on the hard drive.

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-virus or cleanup software or otherwise.