Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

unable to validate data

  • 4 réponses
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

acow
acow
more options

When clicking on the link to try and log in for a particular website using firefox I get a screen every time that says "unable to validate data". "Server error in "/" application."

However by accessing the website using internet explorer or safari I am able to access this link just fine. Is this an issue with firefox or is this an issue with that website somehow not enabling firefox access?

How can I fix this problem?

When clicking on the link to try and log in for a particular website using firefox I get a screen every time that says "unable to validate data". "Server error in "/" application." However by accessing the website using internet explorer or safari I am able to access this link just fine. Is this an issue with firefox or is this an issue with that website somehow not enabling firefox access? How can I fix this problem?

Toutes les réponses (4)

shsaci
shsaci
more options

HI, 

 I had a similar problem but its resolved itself after a few hours. Made me think maybe Firefox/security certificate provider were having trouble communicating. Wonder if your issue goes away by itself as well.

Thanks

acow
acow Auteur de la question
more options

Sadly, it has been over a week and it still hasn't resolved itself. I had also hoped it would fix itself.

the-edmeister
the-edmeister
  • Moderator
more options

Can provide the URL for that website?

Too vague to even venture a guess.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to clear the cache and cookies only from websites that cause problems?

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"