Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

For the past 3 days, whenever I sign on to firefox and MSN.com (my homepage) comes up, it's nothing but headings,no stories, no pics, nothing but headings, why?

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par ClarkBrushes

Malinda67
Malinda67
more options

For the past 3 days, when I sign on to firefox and my homepage (MSN.com) comes up on the screen, it is all "headings", no stories, no pics, no local weather, news, etc. Also while I'm using Mozilla Firefox and accessing my Facebook page, my facebook page comes up totally blank. In addition, when I try to access Kemba.org to do my banking, that page is messed up, too. I am unable to sign in and access my banking information. Because of this, I am now forced to use Internet Explorer to do anything on the internet because I can't access the internet properly using Mozilla Firefox. Why is this happening? What can be done to correct this problem?

For the past 3 days, when I sign on to firefox and my homepage (MSN.com) comes up on the screen, it is all "headings", no stories, no pics, no local weather, news, etc. Also while I'm using Mozilla Firefox and accessing my Facebook page, my facebook page comes up totally blank. In addition, when I try to access Kemba.org to do my banking, that page is messed up, too. I am unable to sign in and access my banking information. Because of this, I am now forced to use Internet Explorer to do anything on the internet because I can't access the internet properly using Mozilla Firefox. Why is this happening? What can be done to correct this problem?

Solution choisie

Greetings Malinda67

There could be many things causing this behavior, as some add-ons or customizations could retain scripts from doing their contribution to webpages. If your banking information and common access of different websites is limited; I'd recommend resetting your FireFox browser to essential settings.

At the top of your browser, click "Help" on the menu bar. Click "Troubleshooting Information."

And on the top-right, you'll see "Reset Firefox..." - Click that.'

If that doesn't help; you may want to re-install FireFox.

Please let us know if this helps.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

ClarkBrushes
ClarkBrushes
more options

Solution choisie

Greetings Malinda67

There could be many things causing this behavior, as some add-ons or customizations could retain scripts from doing their contribution to webpages. If your banking information and common access of different websites is limited; I'd recommend resetting your FireFox browser to essential settings.

At the top of your browser, click "Help" on the menu bar. Click "Troubleshooting Information."

And on the top-right, you'll see "Reset Firefox..." - Click that.'

If that doesn't help; you may want to re-install FireFox.

Please let us know if this helps.

Modifié le par ClarkBrushes