Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

two other programs lose cursor control when firefox is loaded. Nitro pdf & On Screen Takeoff from On Center software. please help

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Rich99999

Rich99999
Rich99999
more options

two other programs lose cursor control when firefox is loaded. Nitro pdf & On Screen Takeoff from On Center Software. Please help.

When I'm using the programs listed above and firefox is loaded, scrolling in these programs takes me to the edge of the window. I cannot scroll 3 lines as I can when FF is not loaded. I hate to say it, but FF is definitely the culprit.

two other programs lose cursor control when firefox is loaded. Nitro pdf & On Screen Takeoff from On Center Software. Please help. When I'm using the programs listed above and firefox is loaded, scrolling in these programs takes me to the edge of the window. I cannot scroll 3 lines as I can when FF is not loaded. I hate to say it, but FF is definitely the culprit.

Solution choisie

Ok, if I may ask, did this also happen when Firefox is in Safe Mode? What this troubleshooting step will do is find out if this is caused by an add on that you have in your profile. Diagnose Firefox issues using Troubleshoot Mode

Also, does this happen on the track pad as well as with an external mouse (if this is a laptop, if not, please ignore)Reset Firefox preferences to troubleshoot and fix problems

Does this happen with accelerated scrolling on? This setting is in Preferences/Options > Advanced > General

Please post back with your results, thank you!

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

guigs
guigs
more options

Solution choisie

Ok, if I may ask, did this also happen when Firefox is in Safe Mode? What this troubleshooting step will do is find out if this is caused by an add on that you have in your profile. Diagnose Firefox issues using Troubleshoot Mode

Also, does this happen on the track pad as well as with an external mouse (if this is a laptop, if not, please ignore)Reset Firefox preferences to troubleshoot and fix problems

Does this happen with accelerated scrolling on? This setting is in Preferences/Options > Advanced > General

Please post back with your results, thank you!

Rich99999
Rich99999 Auteur de la question
more options

Logitech set point 6.5. Disabled and no more problem. Thanks for the process to identify if it was FF or an Add-On. I have two rigs that are nearly identical. The other rig hasn't had this problem, so when i compared Add-Ons, Set Point was the difference. The big help was running this rig in safe mode, where it ran without problems.

Thank You, Very Much