Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird no longer downloads my mail and can't seem to reinstall it.

  • 1 réponse
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par Matt

more options

My Thunderbird stopped downloading my gmail accounts all at once one day. I've tried uninstalling and reinstalling the program, and when I go to add the accounts, I keep getting some error message about how my user name or password is wrong, so I can't re-link my gmail accounts. I've logged onto those accounts using a web browser and had no problems with either the user name or password, so they CAN'T be wrong. Has anyone else had this issue? Really like TB so I'd like to get it back up and running, any help would be appreciated.

My Thunderbird stopped downloading my gmail accounts all at once one day. I've tried uninstalling and reinstalling the program, and when I go to add the accounts, I keep getting some error message about how my user name or password is wrong, so I can't re-link my gmail accounts. I've logged onto those accounts using a web browser and had no problems with either the user name or password, so they CAN'T be wrong. Has anyone else had this issue? Really like TB so I'd like to get it back up and running, any help would be appreciated.

Toutes les réponses (1)

more options

thousands have had the issue. It is on most cases the firewall component in your anti virus program is blocking Thunderbird from access to the net. Probably your very fist no download issue was the same cause.

Check your anti virus and ensure Thunderbird has full access to the internet