My wife can no longer access her email
She suddenly lost the ability to receive email through thunderbird although she could send. The provider, century link, changed her password in an attempt to fix. I was able to access her address list but now she has lost past emails and still cannot receive or send.
rich kueker
edit: removed personal information for your protection. (philipp)
Modifié le par philipp
Solution choisie
Can you still access the old account via webmail?
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Never ever post your email password to a public forum. Make sure to change your email password on the server ASAP. After changing the password on the server, you'll also have to change the password Thunderbird has remembered. http://kb.mozillazine.org/Setting_and_changing_email_passwords
solved, but had to add new account to do so. Lost all old emails
Solution choisie
Can you still access the old account via webmail?
Phillip Thanks for removing; must have had a DA attack
thanks again